Common Usage Issues

Document Summarization Works but Document Chat Does Not

Document summarization typically only requires a large language model (LLM), whereas both document and knowledge base chats also require an Embedding model.

Please check the following in order:

1. Whether an Embedding model has been configured.
2. If the current documents have completed analysis.
3. The accuracy of the Model Key, Base URL, and Model Name settings.
4. Network connectivity to the corresponding model service.

If issues persist, please refer to error messages and logs for further details.

Why Can't I Find Relevant Content in Knowledge Base Chat?

First, verify if documents within your knowledge base have finished processing. If you recently imported a large volume of data, it is recommended to wait until the analysis completes before asking questions.

For extensive datasets, try formulating more specific queries. The new version has optimized follow-up understanding, multi-query retrieval, and result re-ranking; however, clearer questions yield easier access to accurate context.

What Should I Do If Subfolders Don't Appear After Importing a Local Folder?

The new Document Center and Knowledge Base support nested folder structures. Ensure you imported the root of the folder rather than selecting only individual files.

If importing large folders, initial loading may take some time. Additionally, if your path contains special characters (e.g., #), consider upgrading to the latest version where related loading issues have been optimized.

Will Editing Markdown or TXT Files Modify the Original?

Yes. When editing and saving .md or .txt files in WiseMindAI, changes are written back directly to your computer's original file.

If you only wish to preserve a summarized result, save it as a WiseMindAI note. Use the edit function for source files only if you intend to modify them permanently.

What If Third-Party Plugins Are Not Detected?

Even if third-party plugins like LibreOffice are installed but not automatically recognized by WiseMindAI, they may be located in custom directories. The new version supports manually selecting program paths for detection. You can choose the startup file of the corresponding application within plugin settings (e.g., .exe files on Windows).

How Do I Fix Browser Extension Connection Issues with WiseMindAI?

Please ensure:

1. The WiseMindAI client is running.
2. The local API service has been enabled.
3. The port configured in the browser extension matches the one set in your WiseMindAI settings.
4. Click "Test Connection" within the extension's settings to confirm successful connectivity.

If certain webpage content loads incompletely, upgrade to the latest version of the extension for improved stability in reading web body text, links, and selected text.

Can I Disable the Obsidian Plugin Right-Click Menu?

Yes. The new Obsidian plugin supports enabling or disabling the right-click menu based on your preferences. You can choose whether it displays according to your usage habits.

What Should I Do Before Restoring Data Syncs?

Restoration will overwrite current data; therefore, we recommend backing up your current state before proceeding with restoration.

If you have multiple workspaces, ensure the backup file and target workspace are correctly identified during recovery to avoid restoring data into an unexpected location.